Which management function involves monitoring and adjusting organizational processes?

The function that involves monitoring and adjusting organizational processes is controlling. This management function is critical as it ensures that the organization is on track to meet its goals and objectives. Controlling includes measuring performance, comparing it with established standards, and taking corrective actions when necessary. This dynamic process allows managers to identify discrepancies between desired and actual performance, which enables them to make informed decisions and adjustments to improve efficiency and effectiveness.

In the context of hospitality and restaurant management, controlling might involve overseeing aspects like food quality, service levels, financial performance, and compliance with health regulations. By continuously monitoring these areas, managers can ensure that operations align with the established standards, ultimately leading to enhanced guest satisfaction and operational success.

The other functions, while essential to management, do not focus specifically on the monitoring and adjustment aspect central to controlling. Planning involves setting objectives and determining a course of action, directing deals with motivating and leading staff, and coordinating focuses on ensuring various organizational elements work together effectively.