What topic is typically discussed during a line-up meeting?

During a line-up meeting, the focus is typically on updating the staff on current business volumes. This includes discussing anticipated customer traffic, special events that might influence the volume, and any changes in operational needs based on these volumes. The purpose of these meetings is to ensure that all team members are aligned and prepared for the day’s work, enabling them to provide the best service possible.

Understanding business volumes helps staff anticipate busy periods and adjust their pace and service levels accordingly. It allows them to prepare for large reservations, special promotions, or seasonal changes that could affect customer flow. This practical, real-time information is crucial for operational efficiency, enhancing guest experience, and meeting service expectations.

While employee performance reviews, training opportunities, and product launches are essential for long-term growth and development, they are typically not the primary focus of daily line-up meetings. Instead, those topics are usually addressed in separate, dedicated sessions or through other communication channels.